Answers to the questions we are asked most

We are a one-stop shop for everything digital within your business. On the technical side we handle web development, webshops on Shopify and WordPress, SEO, IT support, managed IT and advice on AI and automation. On the creative side we do business photography, product photography and social media management. That gives you one point of contact instead of five separate suppliers.

We focus on small and medium-sized businesses and on sole traders with commercial ambitions. Think builders, plumbers, installers and other tradespeople, as well as practices, hospitality, retail, consultancies and manufacturers. Usually these are organisations of one to fifty people without an IT department or a content or social team of their own.

Our home base is Rotterdam and we work throughout Rotterdam and the surrounding area, including Schiedam, Capelle aan den IJssel and Barendrecht. Remote work we do across the whole of the Netherlands. For on-site work we look at what is practical case by case.

You decide how far you go. Some clients only have a website built, others hand over their entire IT and online presence. Our starting point is that you get what you need, and above all not what you do not need.

Because the two are inseparable. Your website, your imagery, your search visibility and the technology underneath all have to fit together. With separate suppliers, problems tend to turn into finger-pointing. With us the responsibility sits in one place, which saves you time and argument.

Geekie was founded by Joep de Kok. He handles the technical side, with years of experience in IT support and ten years of building websites, and also delivers photography in-house for websites and social media.

You or your staff call in during office hours or raise a ticket for any IT problem or question. We look over your shoulder through a secure connection and resolve it there and then. That works quickly for software, settings, email, accounts and most faults, without anyone having to come out.

Then we come out to you. On-site support combines with phone support: if remote does not do it, we are at your door for things like printer problems, hardware faults or network issues. There is always a safety net, whatever the problem turns out to be.

Certainly. For network problems, cabling, installing equipment and rolling out new workstations we come to you. Some things simply cannot be fixed from behind a screen.

With managed IT we take structural responsibility for your IT environment. Think user management, updates, backups, security, licences, monitoring and being the point of contact for your staff. After that it is no longer something you have to think about.

Yes. In a rollout project we handle the complete setup: preparing devices, configuring accounts and permissions, migrating data and getting your staff up to speed with instructions and floorwalking. The equipment can come through us or from elsewhere. We also build complete networks, with access points, switches, cabling and the right security and permissions. Afterwards we can optionally keep maintaining and monitoring it.

With Geekie we focus entirely on business services: support, management and advice. One-off hardware repairs are not part of that. If equipment fails we advise on replacement and make sure you can get back to work as quickly as possible.

Usually more than business owners expect, and in different places than they expect. Think automatic processing of quotes and invoices, a chatbot that intercepts questions, help with drafting copy, or intelligent search across your own documents. We look first at where you lose time, and only then at the technology.

We work with fair, transparent rates. You know where you stand in advance, whether it is a project at a fixed price or support by the hour or by the month. We never bill you for anything you did not ask for.

No. For ongoing services such as managed IT or social media we work with clear agreements you can cancel. We would rather you stayed because you are happy than because you are locked in.

We arrange a conversation on site or online, free of charge and with no obligation. We ask about your business, your current situation and your ambitions. You then receive a concrete proposal with a clear price and schedule. We only start once you have agreed.

We normally reply to enquiries through the website within one working day. For clients on an ongoing agreement we set response times in advance, so you know exactly what you can count on when something goes wrong.